Terms & Conditions

Introduction

Welcome to Tea Epoch (“we,” “us,” or “our”).
These Terms & Conditions govern your use of our website located at www.teaepoch.com and any purchases made through it.

By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your country or have parental/guardian consent

  • You are legally capable of entering into a binding agreement

2. Products and Services

  • All products displayed on our website are subject to availability.

  • We reserve the right to limit quantities or discontinue any product at any time without prior notice.

  • Product images are for illustration purposes only; actual products may vary slightly.

3. Pricing and Payment

  • All prices are listed in Malaysian Ringgit (MYR) unless stated otherwise.

  • Prices may change without prior notice.

  • Payments are processed securely via third-party payment gateways (e.g. Stripe, PayPal).

  • We do not store or have access to your full payment details.

4. Orders and Acceptance

  • Placing an order does not guarantee acceptance.

  • We reserve the right to cancel or refuse any order for reasons including but not limited to:

    • Product availability

    • Pricing errors

    • Suspected fraud or unauthorized transactions

  • If your order is cancelled, any payment made will be refunded.

5. Shipping and Delivery

  • Shipping timelines provided are estimates only.

  • Tea Epoch is not responsible for delays caused by couriers, customs, or unforeseen circumstances.

  • Risk of loss passes to you once the order has been delivered to the provided address.

6. Returns and Refunds

  • Returns and refunds are subject to our Return & Refund Policy (if applicable).

  • Products must be unused, unopened, and in original condition unless defective.

  • Shipping fees are non-refundable unless stated otherwise.

7. Use of Website

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to our systems

  • Disrupt or interfere with website security or functionality

  • Copy, reproduce, or exploit website content without permission

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Tea Epoch and protected by intellectual property laws.

You may not use, reproduce, or distribute our content without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Tea Epoch shall not be liable for any indirect, incidental, or consequential damages

  • We do not guarantee that the website will be error-free, uninterrupted, or secure

  • Our total liability shall not exceed the amount paid for the product purchased

10. Disclaimer

All products and services are provided “as is” and “as available” without warranties of any kind, express or implied, unless required by law.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.

12. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time.

Changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the updated terms.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Phone: +60123456789
Email: [your email address]